Privacy Policy

At Mosooz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Our Mission:

To provide high-quality problem-solving products while maintaining the utmost respect for your privacy.

Our Vision:

To build a trusted e-commerce platform where customers feel confident and secure in their online shopping experience.

Collection of Information:

When you visit our website, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our website.

We collect personal information provided by you when you make a purchase, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “order information.”

Use of Information:

information that we collect generally to fulfill any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we will use this order information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.

We may use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Sharing of Information:

We may share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights:

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention:

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Changes:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@mosooz.com.

By using our website, you agree to the terms of this privacy policy.

18-02-2024